Customer Service Careers at 1000Bulbs.com

Nationally recognized for growth, innovation, and customer satisfaction, 1000Bulbs.com is an influential force in the Lighting Industry. Due to rapid growth we are currently seeking to expand our customer service department.

ESSENTIAL JOB FUNCTIONS:

  • Handle inbound customer service calls
  • Process Return Material Authorizations (RMAs)
  • Issue Call Tags
  • Provide high quality customer service and support to maintain and strengthen customer relationships

KNOWLEDGE/SKILLS/ABILITIES REQUIRED:

  • Superb telephone etiquette
  • Must be fluent in English with excellent verbal and written communication skills
  • Proficient PC and MS Office skills
  • Demonstrate job stability and inbound/outbound customer service work experience
  • Strong attention to detail
  • Use logic and reasoning skills to address and resolve various types of customer calls
  • Ability to multitask and establish priorities; Solid organizational skills
  • Ability to work well with and quickly become a contributing member in a team environment
  • Sales/customer service experience in the lighting industry is a plus but not necessary

OUR TEAM MEMBERS ENJOY:

  • A friendly, fast-paced, professional environment
  • Comprehensive benefits package that can include coverage for Medical, Dental, Vision and Life insurance
  • 401K
  • Paid vacation
  • Hands on training

If you are interested in working for this growing and dynamic company please send resume with salary requirements to: Cynthia Quick cquick@1000Bulbs.com

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