Shipping Policy
Shipping costs are calculated at the time of purchase and determined by product weight and quantity. The standard shipping fee for most products is $9.93, and will be boxed together. Heavy and bulky items require special attention and must be shipped separately. For these items, a standard rate will be charged. Please note that orders shipped to Hawaii and Alaska may incur additional shipping charges. Arrangements may be made to pick up the order at our Mesquite, TX location. If you wish to cancel your order, call our Customer Service Department during normal business hours at 800-624-4488.

Your order will typically be delivered in 5 to 7 business days, and most orders ship out the same day! In the case of a back order, we will notify you within 5 business days. Please contact an account representative if you need your product delivery expedited or if you have any additional questions.

All internet orders ship via UPS Ground. Shipments to PO Boxes may incur additional charges. Options such as overnight and orders outside the continental U.S. need to be handled by an account manager through our sales dept. If the order was placed during standard business hours (8:00-5:00 CST Monday-Friday), the account manager must be contacted within one hour of placing the order or 1000Bulbs.com will assume the method is accepted and proceed with delivery. If the order is placed outside of standard business hours, the account manager must be contacted before 10:00 am CST the next business day.

Price Matching
If you find a product at a lower price, including shipping and handling, 1000Bulbs.com will match it. The item must be currently for sale at another online store and must be an identical, branded item that contains the same features. If you find an item that fits these criteria, please print the ordering page, with shipping and handling costs included, and contact an account manager within 30 days of the purchase.

Exclusions
1000Bulbs.com will not match competitors' special offers, rebates, financing offers, clearance/closeout prices, or prices on used, damaged, returned, open box or display merchandise. For questions regarding any of our policies, contact our account managers at 800-624-4488.