Shipping
Shipping costs are calculated at the time of purchase and determined by product weight and quantity. Heavy and bulky items require special attention and must be shipped separately. For these items, a standard rate will be charged. Please note that orders shipped to Hawaii and Alaska may incur additional shipping charges.
Will Call Pick-up
Arrangements may be made to pick up the order at our Mesquite, TX location.
1475 Republic Pkwy Suite #100
Mesquite, TX 75150
Cancellation
If you wish to cancel your order, call our Customer Service Department during normal business hours at
800-624-4488.
P.O. Boxes
Most internet orders ship via FedEx or USPS. Shipments over 2lbs sent to PO Boxes may incur additional charges. Please contact Customer Service for details.
Alaska & Hawaii or APO, FPO & DPO Shipping
For questions about our shipping outside the contiguous United States call: Customer Service: 1-800-624-4488
If you have after hours questions please use this contact form and a Sales Representative will contact you within 24 hours.
International Shipping
International Checkout is now available.
For questions about our international shipping call our international shipping partner, iGlobal:
They may be reached at 385-263-4370 or 435-239-3048. Or you can email them at [email protected].
If you have after hours questions please use this contact form and a Sales Representative will contact you within 24 hours.
Express & Overnight
Express and overnight delivery orders placed after 10am CST will be shipped the following business day. Express and Overnight orders deliver Monday through Friday; Saturday and Sunday are not considered Service Days for Express and Overnight deliveries. If you have any questions regarding your overnight or express order, please contact 1-800-624-4488 during standard business hours (8:00-5:00 Monday-Friday). Any changes you need to make to the express shipping status must occur within one hour of placing the order or 1000Bulbs.com will assume the method is accepted and proceed with delivery. If the order is placed outside of standard business hours, the account manager must be contacted before 10:00 am CST the next business day.