Shipping

Shipping costs are calculated at the time of purchase and determined by product weight and quantity. Heavy and bulky items require special attention and must be shipped separately. For these items, a standard rate will be charged. Please note that orders shipped to Hawaii and Alaska may incur additional shipping charges.

Pick-up

Arrangements may be made to pick up the order at our Garland, TX location.

Cancellation

If you wish to cancel your order, call our Customer Service Department during normal business hours at
800-624-4488.

P.O. Boxes

Most internet orders ship via FedEx or USPS. Shipments over 2lbs sent to PO Boxes may incur additional charges. Please contact Customer Service for details.

Alaska & Hawaii or APO, FPO & DPO Shipping

For questions about our shipping outside the continental United States call: Customer Service: 1-800-624-4488

If you have after hours questions please use this contact form and a Sales Representative will contact you within 24 hours.

International Shipping

International Checkout is now available.

For questions about our international shipping call:

Canada +1800.942.0721 ext 503
Direct: +001.801.784.0250

Important Canadian Ordering information:

  1. No Brokerage Fees on priority or economy air delivery. We are very conscious of keeping your costs down on clearance and brokerage fees. Duties and taxes are prepaid on checkout.
  2. Canadian Shipments under $20 CAD Any shipments valued under $20 CAD will not have any clearance fees, duty or tax.
  3. Orders over $1000.00 USD If you are ordering over $1000.00 USD of product you may qualify for discounted shipping rates. This can depend on what you are ordering and the destination. To inquire about any potential savings please contact iGlobal Stores via phone or e-mail at orders@iglobalstores.com.

If you have after hours questions please use this contact form and a Sales Representative will contact you within 24 hours.

Express & Overnight

Express and overnight delivery orders placed after 10am CST will be shipping the following business day. If you have any questions regarding your overnight or express order, please contact 1-800-624-4488 during standard business hours (8:00-5:00 Monday-Friday). Any changes you need to make to the express shipping status must occur within one hour of placing the order or 1000Bulbs.com will assume the method is accepted and proceed with delivery. If the order is placed outside of standard business hours, the account manager must be contacted before 10:00 am CST the next business day.


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