Rated 5 out of 5 by 1
Rated 5 out of 5 by tomE4 No Hassles
I recently purchased the dimmable LED from 1000bulbs.com.and when it arrived I discovered it was damaged. The bulb in the package was cracked (multiple cracks webbed) across the top. They immediately sent me another one at no cost. I did not think to try the bulb before contacting customer service but after receiving the replacement, my curiosity got the best of me and I decided,to see what would happen and sure enough, the broken one lights up -- It's not on a dimmer and I have not tried that yes, but while it looks kind of bad, it doesn't seem to be affected by the cracks. Perhaps the outer region or shell is only for product design, a facade of sorts, and the actual LED is not something that is affected by this kind of damage, like its predecessor. It begs the question though, are their any caveats or dangers to using a damaged dimmable LED? This item actually has a few slits that are exposed to air where there was once a shard from the "bulb".
November 18, 2014